In just under two years as Delta Vacations’ president, Jennie Ho has demonstrated a remarkable aptitude for collaborating with home-based travel agents. In a recent Q&A session with TravelPulse, Ho unveiled Delta Vacations’ comprehensive approach to supporting home-based advisors, which includes the establishment of a dedicated role within the company’s sales team to address the unique needs of these consultants. As a fast-growing segment of the market, we need to meet the needs of this segment.
Special Role with Strategic Sales Team
We developed a special role within our Strategic Sales team, focusing on identifying and assisting the specific needs of home-based agents. We establish one-on-one relationships with both newcomers and seasoned professionals to support their business, growth, and learning goals.
Partnering with Business Development Managers
Our home-based agents have dedicated business development managers to turn to for questions, issues, and learning. These managers provide valuable assistance and guidance to ensure agents have the support they need to succeed.
Continuous Learning Opportunities
In our dynamic industry, continuous learning is essential. We provide live trainings with key partners weekly, allowing agents to learn from industry specialists about unique destination qualities, hotel groups, or resort families. These sessions include time for questions and interaction with partners.
On-Demand Training Library
We maintain a full on-demand library of past trainings, enabling agents to customize their own training syllabus. This resource ensures agents have access to updated information and sales positioning for new products.
Monthly Product Updates
Agents receive quick on-demand monthly product updates covering key changes that have occurred over the past 30 days. This concise overview is highly valued by agents, providing them with timely information on what is new and different.
Delta Vacations University
Our award-winning annual education event, Delta Vacations University, is a highlight of our education and trade show calendar. With over 2000 agents and 200 suppliers in attendance every September, it is the industry-leading event for education and networking.
Customizable Class Schedules
Attending agents can create their own class schedules to focus on their individual areas of interest. Delta Vacations University attracts industry veterans and newcomers alike, with attendance from all agency types and models steadily increasing.
Research Delta Vacations
Before diving into the process of becoming a Delta Vacations travel agent, take the time to research the company and its offerings. Delta Vacations is a leading provider of vacation packages, offering a wide range of options for travelers looking to explore destinations around the world. From flights and accommodations to tours and activities, Delta Vacations provides comprehensive vacation packages to suit every traveler’s needs.
Meet the Requirements
To become a Delta Vacations travel agent, you’ll need to meet certain requirements. While specific requirements may vary depending on the agency or Host Company you choose to work with, common qualifications include:
- High school diploma or equivalent
- Excellent communication and customer service skills
- Strong attention to detail
- Awareness of locations and trends in the tourism industry
- Experience using booking systems and travel software
Gain Relevant
Experience While formal education in travel and tourism can be beneficial, hands-on experience is often the most valuable asset for aspiring travel agents. Consider gaining experience through internships, part-time jobs, or volunteer opportunities in the travel industry. This will not only enhance your resume but also provide you with valuable insights and skills that will be essential in your role as a travel agent.
Complete Training Programs
Many travel agencies, including Delta Vacations, offer training programs for new agents. These programs cover various aspects of the travel industry, including booking procedures, customer service techniques, and destination knowledge. Completing a training program will help you gain the necessary skills and knowledge to excel in your role as a Delta Vacations travel agent.
Join a Host Agency
While it’s possible to work independently as a travel agent, many agents choose to affiliate with a host agency like Delta Vacations. Joining a host agency provides access to resources, support, and exclusive perks that can help you succeed in the competitive travel industry. Delta Vacations offers vacation packages, Delta Hotels, and other travel products, making it an attractive option for travel agents.
Obtain Certification
While certification is not always required to work as a travel agent, obtaining relevant certifications can enhance your credibility and expertise in the industry. Consider pursuing certifications such as the Certified Travel Associate (CTA) or Certified Travel Counselor (CTC) offered by industry organizations like The Travel Institute.
FAQs
1. How do I become a Delta Vacations travel agent?
To become a Delta Vacations travel agent, you’ll need to meet certain requirements, gain relevant experience, complete training programs, join a host agency, and obtain any necessary certifications.
2. What vacation packages does Delta Vacations offer?
Delta Vacations offers a wide range of vacation packages to destinations around the world, including flights, accommodations, tours, and activities. They also offer vacation packages that include stays at Delta Hotels, providing travelers with convenient and comfortable accommodations.
3. How do I book vacation packages with Delta Vacations?
As a Delta Vacations travel agent, you’ll have access to a booking system where you can search for and book vacation packages for your clients. You’ll also have access to resources and support from Delta Vacations to assist you in planning and booking the perfect vacation for your clients.
4. What are the benefits of becoming a Delta Vacations travel agent?
Becoming a Delta Vacations travel agent offers numerous benefits, including access to exclusive vacation packages, Delta Hotels, and other travel products, as well as training and support to help you succeed in your career.
5. How can I learn more about becoming a Delta Vacations travel agent?
For more information on becoming a Delta Vacations travel agent, visit the Delta Vacations website or contact a Delta Vacations representative for assistance.
Conclusion
In conclusion, Delta Vacations is committed to working closely with at-home agents, providing them with the support, resources, and opportunities they need to thrive in the travel industry. Through continuous learning, personalized assistance, and industry-leading events, we empower our agents to achieve success and deliver exceptional service to their clients.
